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Experts in Music Technology

Lessons and Technical Support

London/UK and remote

Audio Support

Audio Support is a small company based in London, UK that provides technical support and tuition for music technology products. It is owned and operated by Head Technician Paul Andrews and has been in operation since 2005.

Recent Work

Configuring PC Audio for Live-Streaming to YouTube

Hi Paul. I have a new Windows laptop and I want to stream to Youtube live. I have my microphone, Focusrite Scarlett audio interface and OBS installed …

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Problems Upgrading to Steinberg Activation Manager – Solved

Last week, I helped a client who had moved his Cubase system from a PC to a new Mac. He needed my help restoring all his Steinberg VST plug-ins. The p…

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Cubase Slow Loading and Freezing on Windows – Solved

Waves plug-ins are causing similar slow loading problems in both Cubase and ProTools. In recent years, Waves have started using a complicated system …

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Featured Work

5 Years of Remote Cubase Support – Jim Stuart

When faced with a blizzard of options and screens Paul’s help has been indispensible… He has never been stumped in the years he has helped me.  Whether he knows the answer immediately or finds it quickly, he has always gotten me going without hassle in any number of situati…

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One Year of Weekly Remote Support: Derrick R Brown

In the following article, Paul from Audio Support details a year of remote support services he provided to his client, Derrick R Brown. During weekly remote sessions, Paul was able to take Derrick from a non-functioning home studio to making his own music in Cubase and releasing it on Tikto…

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Reviews

Audio Support
5.0
Based on 109 reviews
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Laurie Batchelor
Laurie Batchelor
08:14 16 Oct 24
Paul was really helpful in solving problems with Logic Pro that were making it difficult to use & also taught me about some other more general Logic things as well
Amy Balmer
Amy Balmer
19:02 11 Oct 24
If I could give Paul infinite stars I would! He is literally my Audio Tech Hero! I was so stuck with a number of different issues and after witnessing him working live I can tell you now there is no way in hell I could of solved any of that on my own despite pouring over hours of youtube tutorials - not even my best techy friends where able to help me on this one! He is not only a virtuoso in all things sound engineering, music and tech related but, he is so personable and funny as well as super supportive and patient to work and learn alongside with, definitely a natural teacher. I will be telling all my fellow singers, performers and musicians about him and his skills as he is a one stop shop for all our frustrations and needs! And I know that whenever I have anything to do with tech stuff whether that be to increase my own learning or skills or on events and projects he is and always will be my go to guy! I highly recommend Paul!Thank you SO much!
Terance Rand
Terance Rand
12:55 27 Sep 24
Great time sorted out all my cable balance of the output and all the problems in cubase would recommed if you need help this is all i could wish for
Mark Van den Bergh
Mark Van den Bergh
19:46 26 Sep 24
Amazing service by Pauli, extremely helpful, knows Cubase and other DAWs inside out and helped my locate all my lost vsts, presets and files that had been lost for some time. put a smile on my face. Highly recommended!! Mark
Joseph Gibson
Joseph Gibson
12:59 06 Sep 24
Paul has solved all my music production technology's problems and is friendly, relaxed and attentive and a great guy to work with 🙂 Much thanks for all your wonderful help Paul and I thoroughly recommend him to anyone struggling with the mind numbing complexity of today's modern home recording studios ! All the very best. Joe Gibson.
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How Our Service Works

Audio Support is a small company based in London, UK that provides remote and on-site technical support services for music technology users worldwide.

Find out more about how our remote service works here.

For enquiries regarding on-site support in London or wider UK area, please get in touch.

Get in Touch