Troubleshooting Cubase 14 – Part 2
Hi Paul. I am starting to get many Cubase crashes for no obvious reason. I upgraded to Cubase 14 as I thought that would help with stability but it ha…
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Lessons and Technical Support
London/UK and remote
Audio Support
Audio Support is a small company based in London, UK that provides technical support and tuition for music technology products. It is owned and operated by Head Technician Paul Andrews and has been in operation since 2005.
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Recent Work
Assisting a Voiceover Artist Configure a Home Studio
Last week I connected with a voiceover artist via my profile on the website Fiverr. During that session I supported her by diagnosing that the Auto-Ga…
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Troubleshooting Logic Pro 11.1.2 Plug-in Errors on M2 Mac
Hi Paul. I have an M2 Mac with Logic Pro and am struggling with lag and slow performance. I would like to book a session with you. – OB I reciev…
Read MoreFeatured Work
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5 Years of Remote Cubase Support – Jim Stuart
When faced with a blizzard of options and screens Paul’s help has been indispensible… He has never been stumped in the years he has helped me. Whether he knows the…
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One Year of Weekly Remote Support: Derrick R Brown
In the following article, Paul from Audio Support details a year of remote support services he provided to his client, Derrick R Brown. During weekly remote sessions, Paul was able…
Reviews
James C
15:30 31 Jan 25
Right form the start of my session, I felt confident that a logic pro software problem (system overload) that has been bugging me for some time would be resolved and indeed Paul quickly identified it and solved it. Highly recommended.
Ben Williams
13:30 20 Jan 25
Great service. Really prompt, efficient and friendly. Solved my problem quickly and gave suggestions for improvements in other areas.
Oliver Holt
14:03 12 Dec 24
Definitely knows his stuff! Super friendly, can't fault him on anything! Thoroughly recommend
Alan Bruter
12:36 05 Dec 24
Paul fixed my issue with Pro Tools not loading due to error messages. Paul resolved the problem and was professional and easy to understand when dealing with technical issues. I have no hesitation in recommending him and he would be my first contact for any future issues.
How Our Service Works
Audio Support is a small company based in London, UK that provides remote and on-site technical support services for music technology users worldwide.
Find out more about how our remote service works here.
For enquiries regarding on-site support in London or wider UK area, please get in touch.