Troubleshooting CPU Overload in Logic Pro
My client JP booked me to visit his home studio recently to help resolve some of the CPU issues he was having when using third-party plug-ins in Logic…
Read MoreExperts in Music Technology
Lessons and Technical Support
London/UK and remote
Audio Support
Audio Support is a small company based in London, UK that provides technical support and tuition for music technology products. It is owned and operated by Head Technician Paul Andrews and has been in operation since 2005.
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Recent Work
Track Export Feature for Templates in Cubase
As part of a series of remote support lessons, I was asked about Cubase templates: I want to build a Cubase template for my jazz compositions. I know …
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MIDI Keyboard Not Working With Cubase 14 – Solved
As part of a recent remote support session, I helped a client work out why his MIDI keyboard wasn’t working in Cubase 14. He was using a Launchk…
Read MoreFeatured Work
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5 Years of Remote Cubase Support – Jim Stuart
When faced with a blizzard of options and screens Paul’s help has been indispensible… He has never been stumped in the years he has helped me. Whether he knows the…
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One Year of Weekly Remote Support: Derrick R Brown
In the following article, Paul from Audio Support details a year of remote support services he provided to his client, Derrick R Brown. During weekly remote sessions, Paul was able…
Reviews
Oliver Holt
14:03 12 Dec 24
Definitely knows his stuff! Super friendly, can't fault him on anything! Thoroughly recommend
Alan Bruter
12:36 05 Dec 24
Paul fixed my issue with Pro Tools not loading due to error messages. Paul resolved the problem and was professional and easy to understand when dealing with technical issues. I have no hesitation in recommending him and he would be my first contact for any future issues.
David Wyatt
12:04 07 Nov 24
Many thank to Paul for sorting out a non-sounding key on my Roland keyboard. He also found another key that wasn't working fully (that I hadn't noticed) and fixed that too. It was all done in just over an hour. Absolutely first class service, at my home, as he lives nearby. He is such a friendly personable guy, and I have no hesitation in recommending him... you won't be disappointed.
Breadalbaneman
10:54 29 Oct 24
I had an hour session with Paul of Audio Support today after a seriously frustrating week of trying to get Cubase/Tascam to work. Fantastic result and this guy knows his stuff. I am now up and running and raring to go. Thanks again and no hesitation recommending Audio Support. Does what it says on the tin. Brilliant!
How Our Service Works
Audio Support is a small company based in London, UK that provides remote and on-site technical support services for music technology users worldwide.
Find out more about how our remote service works here.
For enquiries regarding on-site support in London or wider UK area, please get in touch.