Hi Paul. I have a very weird problem with Cubase. Can you help me? – EG I received the above message from E and we connected for a remote support session the next day. E explained the problem in more depth: Every time I try… Read More »Audio Importing at Wrong Speed in Cubase – Solved
As part of a recent remote support session about setting up Native Instrument’s Komplete package with Ableton Live during a booking on Fiverr, I was asked the following question: Why do I have to press so hard on my Komplete Kontrol S88 MK3 keyboard to… Read More »Controlling Keyboard Sensitivity of Komplete Kontrol S88 MK3 Keyboard
This week, I re-connected with a client who I had recently helped move his Kontakt and Spitfire sample libraries to a new SSD. My client explained that the ‘Repair’ warning kept appearing in Native Access. This told us that Native Access was losing the connection… Read More »Kontakt Libraries Showing ‘Repair’ in Native Access – Solved
Hi Paul. I have a problem with the Hiberate Plug-in which I downloaded via Pulse. Can you help me please? T This problem was a straightforward one to solve. Once I was connected to J’s PC and did a little investigation, I could see that… Read More »Troubleshooting an Installation of Rigid Audio’s Hiberate VST Plug-in
Hi Paul. I have been recommended Native Instrument’s Mint guitar software, but I can’t figure it out in Pro Tools. Can you help me please? PW I connected remotely with PW to give a short lesson on how to use Mint in Pro Tools. This… Read More »Delivering a Lesson on Using Kontakt’s Guitar Instruments
Hi Paul. Labs by Spitfire Audio has changed. I can’t find the instruments I used in a previous project. Can we connect for you to help me work out what’s going on? ST I received the above message from ST and arranged to connect for… Read More »Guiding a Client Through the Updated Spitfire Audio Labs Interface
Recently, I re-connected with jazz composer TA for a series of remote lessons in the advanced features of Cubase. One item we covered was Cubase’s Edit-In-Place option and how MIDI CC data is displayed. The Edit-in-Place button can be found on the Track List. Next… Read More »Answering Questions on Using Cubase’s Edit-in-Place Features
I recently received an email from a client asking for some advice about an AKAI MPK249 MIDI controller keyboard not connecting to Logic Pro. I didn’t think my client needed another remote support session and advised him to purchase a new USB Hub. This was… Read More »Why an AKAI MPK249 Might Not be Recognised by OSX
This week, I took my 4th job via the website Fiverr. I was contacted by Luke who needed some help setting up Guitar Rig and Cubase. Luke and I used Fiverr messaging to confirm his requirements and arrange a time for the hour’s lesson. At… Read More »Remote Lesson on Using Guitar Rig in Cubase
Hi Paul. I tried to update the PreSonus Universal Control software to the latest version from my account on the PreSonus website, but now it’s not working, my Quantum audio interface isn’t connecting with Logic at all. Can you help please? – Chris I received… Read More »Allowing PreSonus Drivers in OSX Security Preferences