In a recent (March 2024) technical support session a client asked me if there was anything we could do to improve the performance of Logic Pro 10.4.4 on his iMac Retina 2015 running Big Sur. An Apple specialist had told him he needed a new… Read More »Three Methods to Improve Logic Pro’s Performance on an Older iMac
During a recent remote support session, I helped a client answer a question about a problem recording his guitar in Cubase. Why does my guitar only play back on my right-hand speaker when I record it in Cubase? If you make a recording in Cubase… Read More »Guitars recorded in Cubase only play back on one speaker – Solved
Hi Paul. I am having problems with Native Instruments remembering which instruments I have registered and downloaded and I cannot then access them and use them in Kontakt. I also have issues with certain instruments within Kontakt timing out as they still think they are… Read More »Kontakt Sample Libraries Missing in Native Access – Solved
Friday 8th March 2024 was Year 8 World of Work Day at my son’s school. My eldest son Josh (13) had the day off school to visit a working environment and gain experience of the world-of-work. I agreed with my wife that Josh would spend… Read More »Year 8 World of Work Day 2024
Hi Paul. I am having problems using my Yamaha Mod X 7 Plus synthesier which came bundled with Cubase AI software. Can we connect for you to help me with this please? – Mark I received the above message from Mark via WhatsApp and we… Read More »Remote Support Session -Setting up a Yamaha ModX7+ and Cubase Elements AI
Hi Audio Support. Can you help me? I can’t open my Antares Autotune plugins. They show as Not Licensed when I try and open them in Pro Tools even though I have an Unlimited Subscription. – H Paul from Audio Support explains how he solved… Read More »Anatares Autotune Licensing Problem in Pro Tools- Solved
Sometimes settings in Windows can cause Cubase to not fit onto the screen properly. In this example from a recent remote support session, the Create Empty button at the bottom of Cubase’s Hub is hidden from view. This problem can be solved by right-clicking on… Read More »Create Empty Button Hidden in Cubase Hub – Solved
Hi, I’m hoping you can help. I’m trying to integrate two external synths into Cubase7.5 on Windows 7 to use MIDI and record audio. The two synths are Nord Lead4 and the other is a Roland TR8S. Would this be something you could help with… Read More »Setting up Hardware Synths in Cubase 7.5
Hi Paul These vertical lines have randomly appeared on my timeline. It seems wheel messages are randomly inserted. Can you help me please? James I received the above message from James and we arranged to connect later that day. Once we were speaking on the… Read More »Unwanted MIDI data appearing in Sonar Professional – Solved
Hello Paul. I am running Logic on a 12-month-old, desktop Mac. Recently, I replaced my old interface (Behringer FCA 1616) with an Audient ID24 to work in conjunction with my Audient ASP800 (which was previously working fine with the Behringer). I can record, but the… Read More »Sample Rate Problems Using an Audient ID24 and ASP800 in Logic Pro – Solved