User Data is in the Cloud Warning in FL Studio
This week, I spoke to a client to help them figure out a warning message that popped up whenever they opened FL Studio. This message warns the user th…
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Lessons and Technical Support
London/UK and remote
Audio Support
Audio Support is a small company based in London, UK that provides technical support and tuition for music technology products. It is owned and operated by Head Technician Paul Andrews and has been in operation since 2005.
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Recent Work
Guiding a Client Through the Spectrasonics Update Procedure
Hi Paul. I need your assistance with my Pro Tools setup. I can see my Spectrasonics plug-ins (Omnisphere, Trillion etc) are out-of-date. I have looked…
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Audio Glitches When Using Kontakt in Cakewalk by Bandlab- Solved
Last week, I remotely connected with a client who I have been working with for a number of years. He needed my help as he was experiencing glitches in…
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5 Years of Remote Cubase Support – Jim Stuart
When faced with a blizzard of options and screens Paul’s help has been indispensible… He has never been stumped in the years he has helped me. Whether he knows the answer immediately or finds it quickly, he has always gotten me going without hassle in any number of situati…
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One Year of Weekly Remote Support: Derrick R Brown
In the following article, Paul from Audio Support details a year of remote support services he provided to his client, Derrick R Brown. During weekly remote sessions, Paul was able to take Derrick from a non-functioning home studio to making his own music in Cubase and releasing it on Tikto…
Read MoreReviews
David Wyatt
12:04 07 Nov 24
Many thank to Paul for sorting out a non-sounding key on my Roland keyboard. He also found another key that wasn't working fully (that I hadn't noticed) and fixed that too. It was all done in just over an hour. Absolutely first class service, at my home, as he lives nearby. He is such a friendly personable guy, and I have no hesitation in recommending him... you won't be disappointed.
Breadalbaneman
10:54 29 Oct 24
I had an hour session with Paul of Audio Support today after a seriously frustrating week of trying to get Cubase/Tascam to work. Fantastic result and this guy knows his stuff. I am now up and running and raring to go. Thanks again and no hesitation recommending Audio Support. Does what it says on the tin. Brilliant!
Laurie Batchelor
08:14 16 Oct 24
Paul was really helpful in solving problems with Logic Pro that were making it difficult to use & also taught me about some other more general Logic things as well
Amy Balmer
19:02 11 Oct 24
If I could give Paul infinite stars I would! He is literally my Audio Tech Hero! I was so stuck with a number of different issues and after witnessing him working live I can tell you now there is no way in hell I could of solved any of that on my own despite pouring over hours of youtube tutorials - not even my best techy friends where able to help me on this one! He is not only a virtuoso in all things sound engineering, music and tech related but, he is so personable and funny as well as super supportive and patient to work and learn alongside with, definitely a natural teacher. I will be telling all my fellow singers, performers and musicians about him and his skills as he is a one stop shop for all our frustrations and needs! And I know that whenever I have anything to do with tech stuff whether that be to increase my own learning or skills or on events and projects he is and always will be my go to guy! I highly recommend Paul!Thank you SO much!
How Our Service Works
Audio Support is a small company based in London, UK that provides remote and on-site technical support services for music technology users worldwide.
Find out more about how our remote service works here.
For enquiries regarding on-site support in London or wider UK area, please get in touch.