Hi Paul. I am starting to get many Cubase crashes for no obvious reason. I upgraded to Cubase 14 as I thought that would help with stability but it hasn’t solved the problem. I need to book a session with you as soon as possible.… Read More »Troubleshooting Cubase 14 – Part 2
Hi Paul. I have an M2 Mac with Logic Pro and am struggling with lag and slow performance. I would like to book a session with you. – OB I recieved the above message from a new client and we arranged a time to connect… Read More »Troubleshooting Logic Pro 11.1.2 Plug-in Errors on M2 Mac
Hi Paul. I just tried to open Ivory 2 in Cubase on my Mac and I get an error message saying the library files are missing. Can you help? – NH I received the above message from an existing client and we arranged a time… Read More »Ivory II Library Files Missing – Solved
Hi Paul. I need help with Waves Central 15.3.2. It won’t log me in and I don’t know why. Tyson Answered by Paul Andrews, Audio Support. I received the above message from Tyson and we arranged to connect for a remote support session the following… Read More »PC User Unable to Log in to Waves Central – Solved
As part of a recent remote support session about setting up Native Instrument’s Komplete package with Ableton Live during a booking on Fiverr, I was asked the following question: Why do I have to press so hard on my Komplete Kontrol S88 MK3 keyboard to… Read More »Controlling Keyboard Sensitivity of Komplete Kontrol S88 MK3 Keyboard
This week, I re-connected with a client who I had recently helped move his Kontakt and Spitfire sample libraries to a new SSD. My client explained that the ‘Repair’ warning kept appearing in Native Access. This told us that Native Access was losing the connection… Read More »Kontakt Libraries Showing ‘Repair’ in Native Access – Solved
Hi Paul. I have been recommended Native Instrument’s Mint guitar software, but I can’t figure it out in Pro Tools. Can you help me please? PW I connected remotely with PW to give a short lesson on how to use Mint in Pro Tools. This… Read More »Delivering a Lesson on Using Kontakt’s Guitar Instruments
This week, I took my 4th job via the website Fiverr. I was contacted by Luke who needed some help setting up Guitar Rig and Cubase. Luke and I used Fiverr messaging to confirm his requirements and arrange a time for the hour’s lesson. At… Read More »Remote Lesson on Using Guitar Rig in Cubase
Last week, I connected with a client to help work out why he was experiencing problems with slow loading Kontakt instruments. During that session, I diagnosed that the slow transfer rates of certain SSD drives in his system were the cause of the issue. I… Read More »Moving Sample Libraries to Improve Logic Pro Loading Speeds
Last week, I remotely connected with a client who I have been working with for a number of years. He needed my help as he was experiencing glitches in his audio whilst running Kontakt instruments in Cakewalk by Bandlab. (This software is also branded as… Read More »Audio Glitches When Using Kontakt in Cakewalk by Bandlab- Solved