Yesterday, I connected for a remote support session with a music producer who needed some help setting up and testing his equipment before an upcoming recording session.
We looked at his SSL12 audio interface and 360 software.
I guided my client through the correct software settings and how to connect his Focusrite Octopre to his SSL12 to allow more than 4 inputs to be recorded.
I helped my client set up a template in Logic Pro and together we tested that everything was working as it should.
At the end of the one-hour session, my client was feeling confident that all his hardware and software was working correctly and he was ready for the recording session.
ABOUT THE AUTHOR
PAUL ANDREWS
I’m the owner and lead technician for Audio Support, a small company based in London, UK that connects remotely with clients worldwide to help them with their music technology issues. I’ve run Audio Support since 2005 and in that time I’ve seen and solved thousands of recording studio problems.
Outside of Audio Support, I run music workshops at a local school, play bass in a 90s tribute function band and perform modular synth jams with friends on Twitch.
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