Hi Paul. The LED Meters on the TS24 desk are not working. Could you help please?
Aaron Harry, Basstone Studios, London

I received the above message from Aaron on Wednesday 8th May 2024 and we arranged an on-site support visit for the following Monday. I have worked for Aaron at Basstone for a number of years, usually helping to manage the software on his studio Mac and dealing with issues routing signal around the studio.
I knew this desk well and knew that the likely cause was going to be a hardware issue outside my comfort zone, so I booked electronics specialist Matt Intelekt of Logarhythm.co.uk to take the lead on this job.
Once again, Matt worked his magic and was able to identify and resolve the problems on-site and in a single day.

Matt checking over the inside of the meter bridge for faults.

Blown capacitors within the TS24’s power supply unit turned out to be the problem.

Matt disassembled the power supply and replaced the damaged capacitors.
Matt even had time to fix a small issue with a malfunctioning pan pot on one of the desk channels. After a single 6hr visit from Matt, the desk was fully working again and studio owner Aaron was delighted.
If you need an electronic music equipment specialist in the London or wider UK area, I can highly recommend the services of Matt Intelekt. You can contact him via his website.
Recent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
More Case Studies
Recent problems solved for real clients.
Preparing for a Studio Hardware Installation
14 December 2025
Client’s Question
What cables do I need to connect my hardware synths to my mixer?
Session Result
Equipment audited, cable inventory confirmed, site visit planned.
Read Full Case Study Report: Preparing for a Studio Hardware InstallationMono Microphone Only in Left Speaker Fix in Logic Pro
14 December 2025
Client’s Question
Why is my mono mic input only coming out of the left speaker in Logic Pro?
Session Result
Mono input successfully centred by changing Logic Pro track format from Stereo to Mono.
Read Full Case Study Report: Mono Microphone Only in Left Speaker Fix in Logic ProManaging Native Instruments Komplete Libraries in Kontakt
12 December 2025
Client’s Question
How do I hide unwanted libraries in the Kontakt side pane?
Session Result
Unused libraries hidden, visual clutter removed.
Read Full Case Study Report: Managing Native Instruments Komplete Libraries in KontaktUsing Professional Studio Microphones with WhatsApp
12 December 2025
Client’s Question
How do I use my Focusrite interface and XLR mic with WhatsApp?
Session Result
WhatsApp Desktop app configured to route audio through Focusrite interface.
Read Full Case Study Report: Using Professional Studio Microphones with WhatsApp