Connected remotely to a client in Norfolk who was having trouble with the sample locations of the content for his Kontakt plugins on his Mac.
Looked at his system and found the Kontakt library files were not in the shared folder but in his personal documents folder. I moved the files to the default location expected by the Native Access software and that solved the problem.
Spent the rest of the time with the client discussing options for upgrading his system. Recommended an external SSD drive if he decides to add more large sampler libraries in the future.
About the Author
I’m the owner and lead technician for Audio Support, a small company based in London, UK that connects remotely with clients worldwide to help them with their music technology issues. I’ve run Audio Support since 2005 and in that time I’ve seen and solved thousands of recording studio problems.
Outside of Audio Support, I run music workshops at a local school, play bass in a 90s tribute function band and perform modular synth jams with friends on Twitch.
Get support for similar problems:
More Logic Pro problems solved
- Diagnosing Slow Loading Problems in Logic Pro
- Visiting a Guitarist to Help With His Logic Pro Recording Setup
- Lesson on Using Automation in Logic Pro
- Komplete Kontrol Missing Presets in Logic Pro
- Explaining the MIDI options when setting up an Arturia Keylab Essential 61 as a control surface in Logic Pro
- Creating a Custom Project Template for Guitar Recording in Logic Pro
- Audio Unit Crashes in Sonoma 14.4.1 – Resolved by 14.5 Update?
- Audio Recording Delayed in Logic Pro – Solved
- Three Methods to Improve Logic Pro’s Performance on an Older iMac
- Sample Rate Problems Using an Audient ID24 and ASP800 in Logic Pro – Solved
- Pitch Changes Randomly Occurring on Logic Pro Synths – Solved
- M-Audio Keystation 88 II not sending MIDI to Logic Pro – Solved
- Problems setting up an SPL Transient Designer as an I/O effect in Logic Pro – Solved
- Logic Pro Disk Overload on Mac Mini M2 – Solved
- IK Multimedia AXE I/O Audio Interface Not Working with Logic Pro X – Solved
- Building Custom Vocal Distortion Presets in Logic Pro X
- Evolve Mutations Sample Library Missing in Kontakt – Solved
- Logic Pro playhead stuck at beginning of song
- No sound from certain MIDI regions when assigning sounds to Native Instruments Kontakt
- Restoring slowed down audio regions in Logic Pro
- Installing Spitfire and Toontrack plugins
- Logic Pro X not opening – ‘Bundle Error’ – solved
- AKAI MPK249 Pitch wheel problem fixed
- Installing Antares Auto-Tune and Vocodist
- Locating missing files in Kontakt
- Logic Pro solo function not working with an analogue summing mixer
- Diagnosing problems with USB hubs
- Transferring MIDI song files from Logic to an FA06 keyboard
- Diagnosing noise problems with Yamaha FX550 effects box
- Installing Antares Auto-Tune Pro X
- Diagnosing issues with noise in vintage effects boxes