We were both new to Cubase and home recording. I explained our needs to Alex, who fixed us up with a 3 1/2 hour home visit from Jules Pyke. He was such a warm and approachable guy that my nerves at playing in front of someone else evaporated very quickly.
My requirements are possibly different from most Cubase users, as I wish to record classical guitar. This didn’t faze Jules and he helped me to attain a sound I was happy with, as well as setting up templates and shortcuts for future recording. Nothing was too much trouble for him and the 3 1/2 hour time slot was perfect.
Left to our own devices, I don’t think we would ever have managed to find the information required and set up the system as well as Jules did. He even wrote out instructions for us to follow.
I wouldn’t hesitate to use this company again and found it to be worth every penny