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Troubleshooting an Installation of Rigid Audio’s Hiberate VST Plug-in

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Hi Paul. I have a problem with the Hiberate Plug-in which I downloaded via Pulse. Can you help me please? T

This problem was a straightforward one to solve. Once I was connected to J’s PC and did a little investigation, I could see that Pulse had installed Hibernate into T’s custom sample libraries’ location rather than to his VST3 plug-ins folder.

I manually copied Hiberate’s folder to the correct location and cleaned up T’s sample library drive.

T is a composer who regularly books me for remote support sessions to help manage their PC’s music software.

If you have a problem with VST plug-in installations on Windows or any other aspect of music technology and would like to speak to an expert for help please get in touch.

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About the Author

PAUL ANDREWS

I’m the owner and lead technician for Audio Support, a small company based in London, UK that connects remotely with clients worldwide to help them with their music technology issues. I’ve run Audio Support since 2005 and in that time I’ve seen and solved thousands of recording studio problems. 

Outside of Audio Support, I run music workshops at a local school, play bass in a 90s tribute function band and perform modular synth jams with friends on Twitch.


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