Behringer Odyssey Low Signal: Fix Phase Cancellation with a TS Cable

A client was having a problem recording his Behringer Odyssey synth into Cubase. The Odyssey was connected to his Focusrite Scarlett 18i20 but only very faint sound could be heard on the input channel.

I asked my client to run a few tests. First we checked that the synth was definitely powering on and generating sound. We plugged a pair of headphones into the synth and my client reported that he could hear the notes being played back loud and clear when he pressed the keys. This told us that the synth was working correctly.

Next we checked the input of the audio interface by connecting a different synth to the Scarlett 18i20. We could hear the other synth fine. This confirmed that the Focusrite input and the cable were working.

Behringer Odyssey cable jack

I asked my client to check the cable and we noticed it was a TRS (Tip Ring Sleeve) type jack plug. Also known as a stereo or balanced jack. Checked the manual for the Odyssey and confirmed this was the problem. The Odyssey is designed to use a TS (Tip Ring) type jack plug. Also known as a mono or unbalanced jack.

By running an unbalanced signal via a balanced cable into a balanced input we were cancelling out the sound of the synth via phase reversing two signals.

More info about Balanced and Unbalanced audio here:

What’s the Difference Between Balanced and Unbalanced?

I showed my client the right cable to order from Amazon. We connected again a few days later and he confirmed the synth was now playing back fine and able to be recorded in Cubase.

Recent Reviews

Let’s Get Your System Running Smoothly.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

Make an Enquiry

Book a Session

I usually reply to enquiries within a few hours during UK weekday daytime.

Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.

For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.

How soon can you help me?

Usually within 1–2 days. Use the booking system below to find the next available slot.

How do remote sessions work?

We connect via AnyDesk for secure screen sharing and talk via WhatsApp or Google Meet. I guide you live.

What does it cost?

£90 per hour for remote troubleshooting (approx. $110 / €120). Paid securely via SimplyBook.

What if the problem isn’t fixed in one session?

You’ll get a clear plan: next steps, parts to order (if any), and an estimate for follow-up.

Make an Enquiry

I’ll reply personally as soon as I can — usually within a few hours during UK daytime.

Book Your Session Securely Online

You can book your Audio Support session instantly using the secure form below.
Choose a time that suits you — I’ll confirm by email and send remote-access details before your appointment.

Outside the UK? Use the Timezone icon to book in your local time.

💳 Session fee: £90 per hour (UK Pound Sterling)
⏱️ Availability: Usually within 1–2 days.
🗓️ Duration: Each session lasts one hour.
🔁 Rescheduling: Sessions can be moved up to 24 hours in advance.
🔒 Security: Remote access is one-time only and closes automatically when the session ends.
🌍 Timezone: Default times shown are UK (GMT/BST). Use the timezone Icon to set to your local time