Empathy. Patience. Zero Judgment.

Calm in the
Chaos.

We don’t just fix computers. We get you back to being creative.

Technology can be overwhelming. When your studio breaks, it feels personal. It stops your flow and kills your confidence.

My approach is simple: I provide the deep technical knowledge of a systems architect, but I deliver it with the patience of a teacher. No judgment. No “tech-speak.” Just a solution.

The “No-Judgment” Zone

We know that being a creative doesn’t mean you are an IT expert. Whether you are a Grammy-winner struggling with a patch bay, or a beginner who forgot to turn on the microphone, we treat every problem with the same respect.

“He never makes me feel bad even when I trip over my own ignorance.”

The “Don’t Quit” Protocol

Generic support reads from a script. If the script fails, they blame your hardware. My approach is different. I dig deeper. I trace the signal path and decode the error logs. I don’t stop until the red light turns green.

“When the obvious solutions wouldn’t work, he simply would not quit.”

Knowledge Transfer

I don’t just take over your mouse, fix it silently, and leave. I explain what I am doing and why. My goal is that by the end of the session, you understand your own studio better than you did when we started.

“I learned new skills… broke the mysteries of why it wasn’t working.”

How We Work Together

Collaborative Resolution Protocol

01

The De-Escalation

You arrive frustrated. We start by taking a breath. You tell me what you’re trying to achieve artistically, and what is getting in the way. We focus on the goal, not just the error message.

02

The Co-Pilot Phase

We connect via AnyDesk. It’s not “remote control”—it’s collaboration. It feels like I’m sitting in the chair next to you. You can see everything I do. We test the system together.

03

The Clarity

Once the fix is applied, we verify it in the context of your workflow. We make sure the “fix” feels good to play and record. You leave the session not just “repaired,” but restored.

From “The Mouse Won’t Click”
to “The Matrix is Broken.”

We handle the full spectrum of studio life. You don’t need a different consultant for your cables, your software, and your mindset.

The Micro

“My MIDI keyboard isn’t triggering sound.”

The Macro

“I need to migrate a 10-year archive to a new Mac Studio.”

The Impossible

“I need to recover data from a 1985 Atari ST.”

Whatever the scale of the problem, the approach remains the same: Calm, Methodical, Human.

“My problem turned out to be deeper and more complex than we thought… His determination, patience and generosity of spirit never wavered. It was his attitude, calmness and intelligent problem-solving that really impressed me.”

— Simon TC (Client Review)
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