Case Studies
Issues with MIDI timing in a studio using external hardware synths
Connected remotely with a client in the Channel Islands using hardware synths in his studio. Started by…
Installing Spitfire and Toontrack plugins
Connected with a Logic client in the West of England who had bought a batch of Spitfire…
MIDI controller keyboard not working properly in Ableton Live
Connected with a new client in Australia who was having a problem with his MIDI keyboard not…
Solving Real World Audio Problems
At Audio Support we are frequently asked about specific issues relating to DAWs, plugins and hardware. To…
Focusrite Scarlett Audio Interface Disconnecting
Connected remotely to a client in Dover who was having problems with her Focusrite Scarlett audio interface…
Logic Pro X not opening – ‘Bundle Error’ – solved
Connected remotely with a client in Switzerland. His problem was that Logic crashed immediately when loading. The…
Cubase AI Elements 12 installation in a school
Visited a school in West London to help the IT department with an installation of Cubase AI…
Fixing the AKAI MPK249 Pitch Wheel When It Sends MIDI on the Wrong Channel
Connected remotely with a client preparing for an upcoming gig. Last month I had helped him work…
Installing Antares Auto-Tune and Vocodist
Visited my client in South East London who was having problems installing his Auto-Tune plugins. Antares and…
Locating missing files in Kontakt
Connected remotely to a client in Norfolk who was having trouble with the sample locations of the…