A guitar teacher’s sound kept cutting out in his Zoom lessons, so we went through Zoom’s settings, turned on its Live Performance Audio setting and tested his guitar over a call to check what he was sending.
He teaches guitar online using Zoom, the video call app. During lessons the sound was cutting out, and his student wasn’t able to hear him playing properly.
We talked through the different settings in Zoom, and also the settings his student might be using on her end. Zoom has a Live Performance Audio setting, so we turned that on.
Then I did a test with him. We connected over Zoom and I listened to his guitar from my end, and I could confirm there was nothing wrong with the guitar signal he was sending.
So I thought either the Live Performance Audio setting had solved the problem, or it was something on his student’s side.
If it was her side, he would need to help her manage the playback system on her end and how she was monitoring the lesson he was sending. If you use a studio microphone and interface for calls, I’ve also written up using a studio microphone with WhatsApp on a computer.
If a student says your guitar keeps cutting out on Zoom, turn on Zoom’s Live Performance Audio setting and have someone listen to you over a test call, so you know whether to look at your end or theirs.
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