A client’s Spitfire LABS app had updated but his LABS VST plugins hadn’t, and removing the old versions of LABS and reinstalling from the LABS updater got him the new interface and sounds.
He’d updated Spitfire Audio’s LABS and wanted to use the new LABS interface and the new sounds that came with it. But the update had only reached the LABS app. The VST plugins he was using were still the old versions, so he couldn’t get at either of them.
So I helped him remove all the old versions of LABS he had on his system, and then we reinstalled the plugins from the LABS updater software. After that he was able to open the new LABS interface and get at all the new sounds now available in it. I can’t say why the update left the plugins behind in the first place.
I’ve written up a separate session where a client’s Spitfire libraries weren’t showing in Kontakt until they were registered in Native Access.
If LABS has updated but your plugins still open the old version, try removing the old LABS versions and reinstalling the plugins from the LABS updater.
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