Tag: technical support

Case Studies: technical support


Case #6518 • Controlling Microphone Bleed in a Silent…

How do I stop my headset mic picking up background noise during a group breathwork session?

Microphone bleed eliminated, vocal effects added, system optimised.

Audio SupportBoss VElive sound

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Case #6521 • Configuring TotalMix for Voice Recording in…

How do I use TotalMix FX to monitor my mic without latency in Ableton?

TotalMix configured, zero-latency monitoring achieved, workflow simplified.

Ableton LiveAudio interface setupAudio Support

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Case #6525 • Resolving MIDI Conflicts Between Ableton Live…

How do I stop VirtualDJ from controlling my Novation Launch Control XL?

MIDI conflicts resolved, Launch Control XL dedicated to Ableton.

Ableton LiveAudio SupportController Mapping

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Case #5550 • Separating 3-Channel Organ MIDI for Cubase…

How do I separate my Viscount organ's 3-channel MIDI data to create a score in Cubase?

Cubase’s Dissolve by Channel function successfully separated the multi-channel organ MIDI, creating three distinct, notation-ready tracks for scoring.

CubaseCubase MIDI dissolveCubase score editor

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Case #5388 • OBS Crash After Update: Scene File…

Why did OBS crash immediately after I updated it, and why is my intro video stuttering?

OBS crash resolved by identifying and isolating corrupted scene collection preference files, followed by a software version rollback. Video stuttering…

audio video synccontent creationCorrupted Files

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Case #5373 • SessionLinkPRO Setup: Complex Logic Pro Audio…

How can I set up complex, two-way audio routing in Logic Pro to use SessionLinkPRO for remote voice-over monitoring and talkback?

The client’s studio successfully integrated SessionLinkPRO by configuring a custom Logic Pro template utilizing an Aggregate Device. This enabled seamless…

Aggregate DeviceAudio Routinglogic pro

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Case #5241 • Ongoing Tech Support for Mike Batt:…

How did Audio Support help Mike Batt with his Croix Noire and Diary of a Symphony projects?

Ongoing technical partnership provided confidence and ensured minimal technical fuss, specifically by offering remote guidance on advanced Logic Pro features…

Audio RoutingBritish musiccomposer

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Case #5219 • The UAD Apollo Twin is Not…

Why is my UAD Apollo Twin connected but not showing up in Console or Logic Pro?

We diagnosed a common macOS security issue and resolved it by granting permission to the Universal Audio system extension in…

audio interfaceDriver Conflicthardware setup

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