Audacity USB Microphone Fix: Reinstalling the Mic in Device Manager

A client’s DGM20 USB microphone wouldn’t record in Audacity or come through in Discord, and uninstalling it in Windows Device Manager and reconnecting it got it working again.

A client got in touch about his DGM20 USB microphone. It wouldn’t record his voice, and Discord wasn’t picking him up either, which was a problem for him.

I opened Audacity to test the microphone. The level meter didn’t move, and when I pressed record the playhead didn’t move either. Next I tried recording in Audacity from other audio input devices, and those worked.

So I went to Windows Device Manager and uninstalled the microphone, then disconnected it and connected it again. When I did that, the microphone worked again. I don’t know why it had stopped working in the first place.

If a USB mic stops working in more than one app while other inputs still record, removing it in Device Manager and plugging it back in is worth trying early.

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