SoundCloud 2FA Login Problem on Windows: The Support Ticket Fix

A client couldn’t log in to SoundCloud on his Windows PC, and the cause was a two-factor authentication change that had been migrated onto his account without him being aware of it.

He was stuck at the two-factor authentication step on the PC and couldn’t get into his account from there, although he was still logged in to SoundCloud on his phone.

It seemed to me that he’d got stuck in a two-factor authentication migration problem on his SoundCloud account. So the best thing I could do was show him how to go through the process of creating a support ticket with SoundCloud, so that they could sort his account out.

I also showed him a workaround for the meantime. Because he was still logged in on his phone, I showed him how to use the iCloud Drive app to upload his WAV files to his iCloud Drive, so he could then get to them easily from SoundCloud.

After the session he sent me a message to say SoundCloud had got in touch with him and reinstated his account. They confirmed the two-factor authentication had been migrated onto his account without him being aware, which is why he got locked out.

If SoundCloud’s two-factor login has locked you out on one device, raise a support ticket with them, and use any device that’s still logged in to keep uploading until they reply.

Book a session (£90)

Not sure it’s the same problem? Ask a question first

    
 
 
         
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Paul is helping us DAW newbies get in the game. Paul got my lost plugin files working again as well as showed me how to find missing wave files for projects that were loading incorrectly. Keep this man on speed dial.
  
 
        
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Rick Grant
  
 
        
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