Cubase Errors After Installing Sample Libraries in OneDrive: Moving Them to an SSD

A Cubase user’s Spitfire Audio and Best Service sample libraries were giving errors because he was running them from his Microsoft OneDrive.

He got in touch after switching on OneDrive so he could move some files between his computers. Since then his plugins had been affected and he was getting error messages in Cubase. He uses two sample libraries from Spitfire Audio and one from Best Service, and they’re large.

Where the libraries were

I connected to his computer remotely, and it didn’t take long to work out the reason for the problem. He was running the sample libraries from his OneDrive.

OneDrive moves files on and off the computer automatically, so a sample library run from it will almost certainly give you errors.

Moving them to an SSD

We moved the libraries somewhere local and then told the software where they’d gone:

Moved the three sample libraries out of OneDrive onto an SSD with lots of space.
Used the relocate feature in Native Instruments’ Native Access to point to the new locations.

Moving them took 130 GB off his OneDrive, which freed up a large amount of space, and he’s no longer getting OneDrive full messages. He can now use OneDrive for his documents and photos and have them on more than one machine, and run his large sample libraries in Cubase from the SSD. Both products are designed to be used this way.

OneDrive can cause other trouble for music software. On a different client’s PC it ended up behind Pro Tools crashing, which I wrote up in the Pro Tools 2025.12 crash and the OneDrive phantom folder.

Running sample libraries from OneDrive or any other cloud storage isn’t ideal, so keep them on a local drive.

Book a session (£90)

Not sure it’s the same problem? Ask a question first

    
 
 
         
   Laura Forrest-Hay 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul reinstalled all my lost sample libraries, streamlined the storage on my computer so it works faster and fixed my corrupted disk. it took us a couple of sessions and he was friendly and patient throughout. He never made me feel stupid and never over-explained stuff I already knew - in fact he boosted my confidence. Would highly recommend. I've put him on speed dial!
  
 
        
   MrMattkitt 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul was brilliant, listened to the issues I had on Cubase and my home studio, worked methodically through potential problems and  sorted everything. Amazing service, down to earth and explained everything so I
could understand. I am a very happy song writer once again thanks to Paul! Will be using Paul again in the future and highly recommend. Thanks Paul.
  
 
        
   Ciarán Hanna 
 
 
 
 Trustindex verifies that the original source of the review is Google. Honestly, if you're in any way stuck in a creative block because of the gear you have, you've more questions than answers about what the best setup should be for your flow, or even if you have very nuanced problems in your DAW/with your gear, the service Paul provides is second to none. Besides being an extremely nice guy, he knows his stuff and takes the time to understand what you want to get out of each session and makes sure all is good to go! Can't recommend him enough!
  
 
        
   Trudie Brogan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really great service. Paul is so knowledgeable and I learned so much. Totally recommend.
  
 
        
   Cottin Ulysse 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul was fantastic, he solved my problem in less than 30mn, and he is a lovely guy. I really recommend him.
  
 
        
   Justin Bikram 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul provided as stellar service, worth every penny. I came to him with a genuine issue that was affecting my Logic Pro 11 album project regarding drums and midi maps and he solved my problem most efficiently.  He was patient, courteous, quick thinking and highly knowledgeable. I will certainly consider using the service again and thoroughly recommend Audio Support -
Thank you Paul - you are a star :)
  
 
        
   josh fulford 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working in Reaper.
Super knowledgeable, friendly, speaks in easy to understand terms.
Paul is helping us DAW newbies get in the game. Paul got my lost plugin files working again as well as showed me how to find missing wave files for projects that were loading incorrectly. Keep this man on speed dial.
  
 
        
   Richard Grant 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul fixed in around half an hour some midi keyboard/controller problems I have been trying to solve but have had to live with for around two years! He is very knowledgeable and patient and the Any Desk link worked perfectly. I wish I had found his website sooner and wouldn't hesitate to call on his services again.
Rick Grant
  
 
        
   Paul B 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul was excellent in helping me diagnose and resolve a problem I had on Logic Pro 12 file issues
  
 
        
   William Schrul 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul really helped get my Cubase up and running again.  He really knows his stuff, and I'll definitely look him up again when I'm stuck.  Thanks!!!
  
 
  
 
  
 
   Google rating score: 5.0 of 5, based on 160 reviews

Where the libraries were

Moving them to an SSD

Related Case Studies

Soundiron Quadral 3 plays fine in Kontakt in Logic Pro, then after a while it stops, says Quadral doesn't support Kontakt and asks for a serial number. I can't find a serial anywhere in Native Access or my Native Instruments account. What's wrong?

Why are my sample libraries missing after a Mac restore?

Two Kontakt instruments I've had for years, Picked Acoustic and Strummed Acoustic, now load in demo mode in my songs. They used to work. Why, and how do I get them back?

Why are my Kontakt libraries suddenly in demo mode?