This week I took my second booking via the website Fiverr.

https://www.fiverr.com/paulandrews369/help-you-with-your-focusrite-scarlett-audio-interface

I was contacted by a voice actor who had already purchased recording equipment for his new home studio:

  • MacBook
  • Audacity Software
  • Focusrite Scarlett 2i2 audio interface
  • Rode NT1a microphone
  • Cables
  • Headphones

He was now a bit stuck getting everything working, so he booked me for some professional guidance.

After finding my profile and reaching out to me on Fiverr we arranged a date and time to connect. A few days later I called my client on WhatsApp video for the start of our one-hour support session. Once my client and I were speaking and connected via AnyDesk this is how we spent the session:

We made our introductions and confirmed the plan for the session.

We started by getting everything physically set up. I talked my client through how and where to make the connections for the USB, microphone and headphone cables.

My client had already installed Focusrite Control on his Mac and we opened it up. We could see that that level meters were picking up signal from the microphone. I explained that the Gain controls allow us to set the right microphone sensitivity level for different vocal performances.

My client tested the microphone and he adjusted the Analogue 1 Gain control to find the right level for him. I showed my client how the wrong gain settings would result in distorted audio and should be avoided.

Now that that mic was connected and working, we opened Audacity to make a recording. I showed my client how to find Audacity’s Audio Setup options and how to set Focusrite Scarlett as the Input and Output recording device.

We made a test recording and my client was pleased to hear that his voice was recorded cleanly and sounding great.

I showed my client how he could use Audacity’s editing functions to remove the unwanted start and end of his recording.

I showed my client how to export the recording as a WAV file and save it on his Mac. We had a conversation about file formats and what he would be likely to be working with when taking on voice actor gigs.

We made sure my client was comfortable with everything so far by making another test recording with him taking charge of all the steps.

I made a recommendation that my client invest in a small headphone amplifier, as the output impedance of his Focusrite Scarlett 2i2 wasn’t a match for his Audio Technica studio headphones. Playback of his recordings would sound quiet with that headphones/audio interface combination. A headphone amp would boost the signal and would be better for monitoring his recordings while recording.

We discussed if Audacity was the best software for recording. I advised it was great for recording short clips, but if his plan was to move on to recording audiobooks or podcasts, then Logic Pro would be a better choice. I suggested that GarageBand would be a good upgrade from Audacity for now.

At the end of our hour, my client was very happy that he had all his equipment working and he was now confident making basic recordings by himself. He very kindly took the time to leave me a nice review on Fiverr:

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Launch Your Voiceover Career with Confidence

Are you a Voice Actor struggling to set up your first home recording studio?

Connecting your first audio interface, selecting the right microphone, and learning recording software is overwhelming when you just want to act. The engineers at Audio Support built Amazing Audio specifically to help voice actors with these exact home studio challenges. This allows Audio Support to remain focused on commercial music studios, while giving VO artists a dedicated platform for remote, 1-on-1 setup help.

Don’t let technical frustration delay your auditions. Let our vetted engineers remote into your system, configure your interface, teach you the basics of your recording software, and get you ready to hit record.

Visit Amazing Audio
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Laura Forrest-Hay
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Paul reinstalled all my lost sample libraries, streamlined the storage on my computer so it works faster and fixed my corrupted disk. it took us a couple of sessions and he was friendly and patient throughout. He never made me feel stupid and never over-explained stuff I already knew - in fact he boosted my confidence. Would highly recommend. I've put him on speed dial!
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MrMattkitt
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Paul was brilliant, listened to the issues I had on Cubase and my home studio, worked methodically through potential problems and sorted everything. Amazing service, down to earth and explained everything so I could understand. I am a very happy song writer once again thanks to Paul! Will be using Paul again in the future and highly recommend. Thanks Paul.
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Ciarán Hanna
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Honestly, if you're in any way stuck in a creative block because of the gear you have, you've more questions than answers about what the best setup should be for your flow, or even if you have very nuanced problems in your DAW/with your gear, the service Paul provides is second to none. Besides being an extremely nice guy, he knows his stuff and takes the time to understand what you want to get out of each session and makes sure all is good to go! Can't recommend him enough!
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Trudie Brogan
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Really great service. Paul is so knowledgeable and I learned so much. Totally recommend.
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Cottin Ulysse
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Paul was fantastic, he solved my problem in less than 30mn, and he is a lovely guy. I really recommend him.
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Justin Bikram
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Paul provided as stellar service, worth every penny. I came to him with a genuine issue that was affecting my Logic Pro 11 album project regarding drums and midi maps and he solved my problem most efficiently. He was patient, courteous, quick thinking and highly knowledgeable. I will certainly consider using the service again and thoroughly recommend Audio Support - Thank you Paul - you are a star :)
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josh fulford
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Working in Reaper. Super knowledgeable, friendly, speaks in easy to understand terms. Paul is helping us DAW newbies get in the game. Paul got my lost plugin files working again as well as showed me how to find missing wave files for projects that were loading incorrectly. Keep this man on speed dial.
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Richard Grant profile picture
Richard Grant
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Paul fixed in around half an hour some midi keyboard/controller problems I have been trying to solve but have had to live with for around two years! He is very knowledgeable and patient and the Any Desk link worked perfectly. I wish I had found his website sooner and wouldn't hesitate to call on his services again. Rick Grant
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Paul B
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Paul was excellent in helping me diagnose and resolve a problem I had on Logic Pro 12 file issues
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William Schrul profile picture
William Schrul
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Paul really helped get my Cubase up and running again. He really knows his stuff, and I'll definitely look him up again when I'm stuck. Thanks!!!

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.