Tag: remote support

Case Studies: remote support


Case #7069 • Optimising Logic Pro CPU Usage for…

Why does Logic Pro keep crashing when I add plugins to my tracks?

CPU load drastically reduced; mix workflow stabilised via bus routing.

Audio engineeringbus routingCPU Overload

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Case #7078 • Preparing for a Studio Hardware Installation

What cables do I need to connect my hardware synths to my mixer?

Equipment audited, cable inventory confirmed, site visit planned.

Access Virus TIAudio CablingHardware Integration

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Case #7064 • Mono Microphone Only in Left Speaker…

Why is my mono mic input only coming out of the left speaker in Logic Pro?

Mono input successfully centred by changing Logic Pro track format from Stereo to Mono.

Audio engineeringaudio interfaceDAW Setup

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Case #7073 • Using Professional Studio Microphones with WhatsApp

How do I use my Focusrite interface and XLR mic with WhatsApp?

WhatsApp Desktop app configured to route audio through Focusrite interface.

Audio interface setupAudio RoutingFocusrite Scarlett

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Case #7076 • Cubase Startup Crash – Diagnosing the…

Cubase crashes immediately after splash screen audio engine load?

Confirmed driver conflict; functional workaround established.

asio4allASUSAudio Engine

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Case #7139 • Cubase and Me: Taming the Steinberg…

Why is Cubase 15 slow to load?

Cubase technical experience and legacy architecture explained

Audio SupportCubaseMusic production

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Case #6949 • Troubleshooting Logic Pro Plugin GUIs on…

Why are my Logic Pro plugins showing a black screen on Sonoma?

Diagnosis complete, path for OS stability and developer reporting established.

AU pluginsAudio UnitsGUI issue

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Case #7050 • Cubase Errors After Installing Sample Libraries…

Why can't Cubase load my Spitfire Audio libraries after using OneDrive?

Sample libraries relocated off OneDrive to internal SSD; errors resolved.

Audio SupportCubaseFile management

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