Tag: remote support

Case Studies: remote support


Case #6518 • Controlling Microphone Bleed in a Silent…

How do I stop my headset mic picking up background noise during a group breathwork session?

Microphone bleed eliminated, vocal effects added, system optimised.

Audio SupportBoss VElive sound

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Case #6521 • Configuring TotalMix for Voice Recording in…

How do I use TotalMix FX to monitor my mic without latency in Ableton?

TotalMix configured, zero-latency monitoring achieved, workflow simplified.

Ableton LiveAudio interface setupAudio Support

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Case #6525 • Resolving MIDI Conflicts Between Ableton Live…

How do I stop VirtualDJ from controlling my Novation Launch Control XL?

MIDI conflicts resolved, Launch Control XL dedicated to Ableton.

Ableton LiveAudio SupportController Mapping

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Case #6220 • Logic Pro Slow Loading on M2…

Why has Logic Pro slowed down to a crawl?

Incompatible cable identified. Replacement ordered.

AnyDeskAU HostingBlackmagic MultiDock 10G

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Case #5529 • Logic Pro Setup for Guitarists: Fixing…

Why is my recorded guitar only playing back through one speaker, and how can I start recording multi-track songs in Logic Pro?

The mono signal in one speaker issue was instantly resolved by correcting the track input setting from stereo to mono.…

audio interfaceAudio SupportCase Study

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Case #5415 • Stop Logic Pro Hanging: Fixing Slow…

Why is Logic Pro taking forever to load, and why does it hang every time I close a project?

We resolved the critical performance and hanging issues by deleting corrupted preference files from an outdated system migration, restoring Logic…

activity monitorAudio troubleshootingCorrupted Preferences

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Case #5241 • Ongoing Tech Support for Mike Batt:…

How did Audio Support help Mike Batt with his Croix Noire and Diary of a Symphony projects?

Ongoing technical partnership provided confidence and ensured minimal technical fuss, specifically by offering remote guidance on advanced Logic Pro features…

Audio RoutingBritish musiccomposer

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Case #5188 • Optimising Live Stream Audio: How to…

Why is my live stream volume inconsistent and why can my audience hear background noise?

Microphone technique validated and a professional OBS filter chain—including noise reduction and compression—was implemented, resulting in immediate, professional-grade broadcast audio…

Audio filtersAudio Optimizationcompressor

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