Tag: remote support

Case Studies: remote support


Case #5529 • Logic Pro Setup for Guitarists: Fixing…

Why is my recorded guitar only playing back through one speaker, and how can I start recording multi-track songs in Logic Pro?

The mono signal in one speaker issue was instantly resolved by correcting the track input setting from stereo to mono.…

audio interfaceAudio SupportCase Study

Thumbnail


Case #5415 • Stop Logic Pro Hanging: Fixing Slow…

Why is Logic Pro taking forever to load, and why does it hang every time I close a project?

We resolved the critical performance and hanging issues by deleting corrupted preference files from an outdated system migration, restoring Logic…

activity monitorAudio troubleshootingCorrupted Preferences

Thumbnail


Case #5241 • Ongoing Tech Support for Mike Batt:…

How did Audio Support help Mike Batt with his Croix Noire and Diary of a Symphony projects?

Ongoing technical partnership provided confidence and ensured minimal technical fuss, specifically by offering remote guidance on advanced Logic Pro features…

Audio RoutingBritish musiccomposer

Thumbnail


Case #5188 • Optimising Live Stream Audio: How to…

Why is my live stream volume inconsistent and why can my audience hear background noise?

Microphone technique validated and a professional OBS filter chain—including noise reduction and compression—was implemented, resulting in immediate, professional-grade broadcast audio…

Audio filtersAudio Optimizationcompressor

Thumbnail


Case #5163 • Demystifying the Apollo Console: Your Guided…

How do I understand and effectively use the Apollo Console with my DAW?

A clear, personalized walkthrough of the Apollo Console was delivered, empowering the client with confident I/O routing and control.

Apollo Twinaudio interfaceAudio Routing

Thumbnail


Case #4860 • Case Study: Solving the REAPER “Missing…

Why does REAPER keep saying "Missing Audio Files" when I know they're on my PC?

Missing audio files located in hidden AppData folder, OneDrive uninstalled, and REAPER project integrity restored.

AppData folderAudio engineeringAudio file recovery

Thumbnail


Case #4837 • How to Use Record/Record Toggle for…

When making a recording, how can I "punch-out" so Logic Pro keeps playing?

The hidden Record/Record Toggle function was enabled via Control-Click on the record button to allow for quick punch-out during playback.

Control ClickdawDAW Tips

Thumbnail


Case #4821 • Repairing Native Instruments Komplete 15 on…

I'm using Logic on a Mac as my DAW and have recently had problems with Native Instruments Komplete in that sounds / files cannot be opened / plug-ins not found. Can you help me?

The missing files and plug-in errors were caused by the client incorrectly moving their library to an external SSD, which…

Audio engineeringAudio pluginsAudio Support

Thumbnail


1
…
5
6
7
8
9
…
11