Tag: remote support

Case Studies: remote support


Case #7047 • Dawsome Novum: Solving the “Please Locate…

Why does Dawsome Music Novum say “Please locate content” after I installed it?

Missing content library located via developer, installed, and verified working.

Audio SupportComposer ToolsDawsome Music

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Case #7052 • macOS Audio Missing: Why Spotify and…

Why does my Mac have no sound from YouTube/Spotify but works in Logic Pro?

macOS default sound device correctly set, system audio restored to UAD interface.

audio interfacelogic promacOS Audio

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Case #7057 • Focusrite Missing MIDI Notes in Cubase:…

Why are my Cubase MIDI notes missing with my Focusrite interface?

Full polyphony restored after Focusrite driver reinstallation.

ASIO driverCubaseCubase 10.5

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Case #7059 • Pro Tools Display Scaling Fix on…

Why is Pro Tools tiny on my new 4K monitor?

Pro Tools display scaling fixed using Windows compatibility override.

Audio engineeringavidDisplay Scaling

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Case #7083 • MicroKorg MIDI Sync and Setup Issues…

MicroKorg arpeggiator not syncing to Logic Pro tempo

Diagnosis confirmed potential hardware or cable fault; alternative routing proposed.

audio midi setupHardware Synthskorg

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Case #7018 • 5 Logic Pro Problems FIXED: Expert…

Can I book an expert to remotely fix my Logic Pro problems?

Yes! Audio Support provides remote troubleshooting services. Here are 5 examples showcasing our work.

Audio DropoutsAudio Interface HelpCase Studies

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Case #6720 • AI Co-Pilot: Generating a Vintage Soul…

How can I use Suno AI to generate professional-sounding music demos quickly?

AI-generated 70s Soul track created from original lyrics via detailed style prompt.

AI ToolsGenerative Musichome studio

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Case #6534 • The Hidden Cost of Too Much…

Why is my piano track bleeding onto my vocal mic in Pro Tools?

Headphone bleed eliminated, compression optimised, costly hardware upgrade avoided.

audio interfaceaudio moversClosed-Back Headphones

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