reaper-technical-support

Reaper Support

Reaper is renowned for its flexibility, customisation, and incredible efficiency — but that power can also lead to confusion when things don’t work as expected. Routing issues, MIDI problems, or complex plugin chains can easily get in the way of creativity.

Paul Andrews is a provider of expert music technology support

Audio Support provides expert one-to-one help for Reaper users who need clarity and reliability. Founded by Paul Andrews, a technician and educator with over 20 years’ experience in music technology, the service offers remote troubleshooting and workflow optimisation tailored to your system.

Sessions can include audio routing setup, interface configuration, performance tuning, or plugin troubleshooting — with a clear focus on making your Reaper environment simple, stable, and fast.

Audio Support is an independent service and is not affiliated with Cockos Incorporated or any other manufacturer.

Client’s Question

Why is my VST plugin missing in Reaper when the project needs it?

Session Result

Miroslav Philharmonik VST2 found; Reaper project restored.

Read Full Case Study Report: Fix for Reaper VST Plugin Missing in Projects | Audio Support

Client’s Question

Why are my Toontrack plugins missing in Reaper?

Session Result

Toontrack plugins restored and project loading correctly in Reaper.

Read Full Case Study Report: Reaper Toontrack Plugins Missing? A Quick Fix Guide

Client’s Question

Reaper missing audio files after moving my project folder?

Session Result

Reaper project files relinked, robust backup strategy implemented.

Read Full Case Study Report: Fixing Reaper Missing Files Errors After Moving Projects
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Laura Forrest-Hay profile picture
Laura Forrest-Hay
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Paul reinstalled all my lost sample libraries, streamlined the storage on my computer so it works faster and fixed my corrupted disk. it took us a couple of sessions and he was friendly and patient throughout. He never made me feel stupid and never over-explained stuff I already knew - in fact he boosted my confidence. Would highly recommend. I've put him on speed dial!
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MrMattkitt profile picture
MrMattkitt
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Paul was brilliant, listened to the issues I had on Cubase and my home studio, worked methodically through potential problems and sorted everything. Amazing service, down to earth and explained everything so I could understand. I am a very happy song writer once again thanks to Paul! Will be using Paul again in the future and highly recommend. Thanks Paul.
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Ciarán Hanna profile picture
Ciarán Hanna
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Honestly, if you're in any way stuck in a creative block because of the gear you have, you've more questions than answers about what the best setup should be for your flow, or even if you have very nuanced problems in your DAW/with your gear, the service Paul provides is second to none. Besides being an extremely nice guy, he knows his stuff and takes the time to understand what you want to get out of each session and makes sure all is good to go! Can't recommend him enough!
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Trudie Brogan profile picture
Trudie Brogan
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Really great service. Paul is so knowledgeable and I learned so much. Totally recommend.
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Cottin Ulysse profile picture
Cottin Ulysse
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Paul was fantastic, he solved my problem in less than 30mn, and he is a lovely guy. I really recommend him.
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Justin Bikram profile picture
Justin Bikram
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Paul provided as stellar service, worth every penny. I came to him with a genuine issue that was affecting my Logic Pro 11 album project regarding drums and midi maps and he solved my problem most efficiently. He was patient, courteous, quick thinking and highly knowledgeable. I will certainly consider using the service again and thoroughly recommend Audio Support - Thank you Paul - you are a star :)
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josh fulford profile picture
josh fulford
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Working in Reaper. Super knowledgeable, friendly, speaks in easy to understand terms. Paul is helping us DAW newbies get in the game. Paul got my lost plugin files working again as well as showed me how to find missing wave files for projects that were loading incorrectly. Keep this man on speed dial.
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Richard Grant profile picture
Richard Grant
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Paul fixed in around half an hour some midi keyboard/controller problems I have been trying to solve but have had to live with for around two years! He is very knowledgeable and patient and the Any Desk link worked perfectly. I wish I had found his website sooner and wouldn't hesitate to call on his services again. Rick Grant
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Paul B profile picture
Paul B
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Paul was excellent in helping me diagnose and resolve a problem I had on Logic Pro 12 file issues
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William Schrul profile picture
William Schrul
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Paul really helped get my Cubase up and running again. He really knows his stuff, and I'll definitely look him up again when I'm stuck. Thanks!!!

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.