studio-one-support

Studio One Support

Studio One is one of the most intuitive and creative DAWs available — but when it stops behaving as expected, your workflow can grind to a halt. From missing audio devices to CPU spikes or confusing plugin paths, technical issues can quickly interrupt your creative flow.

Paul Andrews is a provider of expert music technology support

Audio Support helps Studio One users overcome these frustrations with clear, one-to-one technical help delivered remotely. Founded by Paul Andrews, a technician and educator with over 20 years’ experience in music technology, the service provides step-by-step guidance to diagnose, fix, and optimise your Studio One setup.

Sessions cover system optimisation, interface configuration, latency reduction, and plugin management — giving you the confidence that everything will just work when inspiration strikes.

Audio Support is an independent service and is not affiliated with PreSonus or any other manufacturer.

Client’s Question

Why do my PreSonus StudioLive faders control the same Logic Pro channels?

Session Result

StudioLive fader banks correctly mapped in Logic Pro.

Read Full Case Study Report: PreSonus StudioLive Logic Pro Setup | Fader Fix

Client’s Question

Why won’t my Presonus mixer work as a control surface in Logic Pro?

Session Result

Presonus StudioLive configured as a Logic Pro control surface.

Read Full Case Study Report: Presonus StudioLive Logic Pro Setup: A Case Study
Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks

Client’s Question

How do I send my guitar pedal sound and a backing track clearly on Zoom?

Session Result

High-quality, mixed guitar, microphone, and backing track successfully routed into Zoom.

Read Full Case Study Report: Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.