How to Set Up Yamaha MODX7+ with Cubase AI: Driver Installation & MIDI Fix

Hi Paul. I am having problems using my Yamaha Mod X 7 Plus synthesier which came bundled with Cubase AI software. Can we connect for you to help me with this please? – Mark

I received the above message from Mark via WhatsApp and we arranged a time to connect later that week. Here’s a breakdown of how I helped Mark:

Connected our screens via Anydesk.
Checked that Mark’s Cubase AI software was correctly installed and activated.
Resolved a problem with Windows Scaling that was causing some of Cubase’s graphics to be hidden. More info about how to solve that problem here.
Checked Cubase was opening correctly – It was.
Checked if Yamaha ModX7+ was recognised as a MIDI device within Cubase – It wasn’t.
Downloaded and installed ModX7+ drivers from the Yamaha website.
Tested the MIDI connection was now working.
Made a few test recordings. Showed Mark how to create MIDI tracks in Cubase and how to record.
Downloaded the ModX7+ manual from the Yamaha website and read through relevant sections on Patches/Performances/Live Sets and how to select sounds on this particular synth.
Tested that Mark was able to change sounds on his synth for himself.
Showed Mark that he was currently experiencing a problem with doubled MIDI notes when recording. Explained how the Local Control function of his synth could solve this problem.
Used the manual to talk Mark through how to find Local Control and turn it on/off for himself.

At this point, our hour’s remote support session had run out of time, but Mark was happy that his synth was now set up correctly and working in Cubase.

Next steps are for Mark to test out his new setup and try some recordings for himself. We can reconnect for another support session if he needs further help.

After the session Mark was kind enough to send me this nice review to post here:

Categories: Cubase, Cubase setting up external hardware, Remote Support, Yamaha

Recent Reviews

    
 
 
         
   Laura Forrest-Hay 
 
 
 
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   MrMattkitt 
 
 
 
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   Ciarán Hanna 
 
 
 
 Trustindex verifies that the original source of the review is Google. Honestly, if you're in any way stuck in a creative block because of the gear you have, you've more questions than answers about what the best setup should be for your flow, or even if you have very nuanced problems in your DAW/with your gear, the service Paul provides is second to none. Besides being an extremely nice guy, he knows his stuff and takes the time to understand what you want to get out of each session and makes sure all is good to go! Can't recommend him enough!
  
 
        
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   Cottin Ulysse 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul was fantastic, he solved my problem in less than 30mn, and he is a lovely guy. I really recommend him.
  
 
        
   Justin Bikram 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul provided as stellar service, worth every penny. I came to him with a genuine issue that was affecting my Logic Pro 11 album project regarding drums and midi maps and he solved my problem most efficiently.  He was patient, courteous, quick thinking and highly knowledgeable. I will certainly consider using the service again and thoroughly recommend Audio Support -
Thank you Paul - you are a star :)
  
 
        
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Super knowledgeable, friendly, speaks in easy to understand terms.
Paul is helping us DAW newbies get in the game. Paul got my lost plugin files working again as well as showed me how to find missing wave files for projects that were loading incorrectly. Keep this man on speed dial.
  
 
        
   Richard Grant 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul fixed in around half an hour some midi keyboard/controller problems I have been trying to solve but have had to live with for around two years! He is very knowledgeable and patient and the Any Desk link worked perfectly. I wish I had found his website sooner and wouldn't hesitate to call on his services again.
Rick Grant
  
 
        
   Paul B 
 
 
 
 Trustindex verifies that the original source of the review is Google. Paul was excellent in helping me diagnose and resolve a problem I had on Logic Pro 12 file issues
  
 
        
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 Trustindex verifies that the original source of the review is Google. Paul really helped get my Cubase up and running again.  He really knows his stuff, and I'll definitely look him up again when I'm stuck.  Thanks!!!
  
 
  
 
  
 
   Google rating score: 5.0 of 5, based on 160 reviews

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